Our Claims Professionals

Michelle Macaw

Senior Adjuster


Michelle has 28 years of experience in the insurance industry and specializes in bodily injury, liability, wrongful death, fatality, and litigation claims as well as coverage issues. Prior to joining Intermountain, she worked for a large national insurance company and gained investigation experience while working for the Ada County Sheriff's Office. She is familiar with the litigation process, attends mediations and settlement conferences for clients, and assists with subrogation files. Michelle received her Bachelor of Arts degree in Criminal Justice Administration, Corrections and Counseling from Boise State University where she also attended Graduate School Studies. She is a member of the Western Insurance Information Services and Boise Adjuster's Association. Michelle has an in-depth knowledge of ranch, horse, and cattle claims and was formally an Arbitration Panel member for the State of Idaho. She is licensed in Idaho and Oregon.

8665 W Emerald St.
PO Box 4367
Boise, ID 83711
Phone: (208) 323-7571
(800) 349-0373
Fax: (208) 375-8905
(208) 323-7571 x-1204
Intermountain Service Areas

Idaho Service Area
We provide WC and P&C services throughout all of Idaho

Montana Service Area
We provide WC services throughout all of Montana and P&C services in portions of Western Montana.

Oregon Service Area
We provide WC and P&C services in Portland, E. Oregon, and the surrounding areas

Utah Service Area
We provide WC, P&C, and O&C services throughout all of Utah

Washington Service Area
We provide WC services throughout all of Washington, P&C and O&C services in Spokane, Yakima, E. Washington, and the surrounding areas

Colorado, Nevada, and Wyoming Service Area
We provide WC Services for Colorado and P&C services for portions of Nevada and Wyoming 

See the Area Map of our service coverage.