Our Claims Professionals
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Vince Williams
Vince joined the Twin Falls, Idaho office of Intermountain Claims in 2000 with several years of claims adjusting experience. He has expertise as a multi-line property/casualty claims adjuster and sup (...)
Andrew Woodworth
Andrew joined the Salt Lake City office of Intermountain Claims in 2023 with 15 years in the insurance industry handling commercial, liability and large loss property claims. He is able to handle all (...)
Ryan Sadler
Ryan joined Intermountain Claims in 2007 and specializes in personal and commercial property. As our Utah manager, he provides managerial support, claims expertise, and assistance to our property and (...)
Mark Gallacher
Mark joined Intermountain Claims in 2019 with over 15 years of experience in the insurance industry with 11 years as a field claims adjuster. He worked for a large national insurance carrier as a pro (...)
Cindy Weigel
Cindy joined Intermountain in 1987 and has been in the insurance industry for over 40 years. She has been a licensed multi-line insurance adjuster for over 35 years. Cindy currently serves as our Pr (...)
Linda Schneider
Linda has 33 years of experience as a registered nurse with experience in both inpatient and outpatient medical care and 27 years in the industry. She has 24 years of experience in occupational healt (...)
Nicole Wood, RN
Nici joined the Boise office of Intermountain Claims in 2011. She is a highly skilled medical nurse with extensive experience in orthopedic, neurology, and neurosurgical specialties. During her tenure (...)
Jeannette Breshears
Joining Intermountain in 2021, Jeannette brings a unique skillset as Marketing Director for Intermountain Claims. Adding to her AINS (Associate in Insurance) certification, she has over 20 years mark (...)
Gene Harral
Gene joined Intermountain in 1989 and covers our Idaho Falls and Pocatello region. When he started, he brought not only previous claim adjusting experience but experience with auto body and heavy tru (...)
Donn Overacker
Donn joined our Twin Falls, ID team of Intermountain claims in 1986. As a multi-line adjuster, he specializes in auto and heavy equipment appraisals and property and casualty investigations. He has co (...)
Cristal VanDongen
Cristal has 20 years of experience as a full time firefighter with 13 of those being on the Fire Investigation Unit. She is a Certified Fire and Explosion Investigator (CFEI), a Certified Vehicle Fire (...)
Aaron Cook
Aaron joined our IC Specialty Services team in 2023 with over 14 years of experience in public safety and investigations. His extensive experience includes firefighting, arson and bomb investigations (...)
Gregory Miller
Gregory joined our IC Specialty Services team in 2023 with 15 years of experience as a Certified Firefighter including 8 years as a Certified Fire Investigator (IAAI-CFI) for a local municipality. He (...)
Daren Mortenson
With over 20 years experience with the SLC Fire Department as a Fire Investigator/Inspector/Law Enforcement Officer and Operations Firefighter, Daren joined our ICI Specialty Services division in 2019 (...)
Alex VanDongen
Alex joined the Specialty Service team of Intermountain Claims in 2021. A former Military Intelligence Officer, her analytical skills are highly valued for the investigations required for fire and ex (...)
Brad Armstrong
Brad joined Intermountain Claims' Boise office in 2021 with over 18 years of experience in the insurance industry and over 14 years of handling complex workers' compensation claims for a large insu (...)
Natalie Breshears
Natalie joined Intermountain Claims in 2021. She is an important member of our Montana workers' compensation division handling claims for our insured, self-insured and third-party administrator pr (...)
Courtney Burns
Courtney joined the Boise Intermountain Claims office in 2011. She is an Idaho licensed Workers' Compensation Examiner and Certified Idaho Workers' Compensation Specialist. She specializes in medical (...)
Bernadette Contreras
Bernadette joined the Boise office of Intermountain Claims in 2023. She currently serves as a medical only examiner on the service teams she is assigned. Bernadette has a solid understanding of the (...)
Alice Feehley
Alice joined the Boise office of Intermountain Claims in 2023 with six years of prior workers' compensation experience and handles medical only and time loss claims. She is skilled in the claims hand (...)
Kellen Kinder
Kellen joined our Intermountain Boise office in 2022 and is a licensed Workers' Compensation Adjuster and Certified Idaho Workers' Compensation Specialist "Distinguished Graduate." He is a f (...)
Tamara Klepel
Tamara has extensive workers' compensation indemnity claim handling knowledge, with over 30 years of experience handling indemnity claims for national insurance carriers. As she learns the TPA busine (...)
Angela Lindsey
Angie joined the Boise office of Intermountain Claims 2003. She is currently an Idaho Licensed Worker's Compensation Adjuster specializing in the handling of Medical-Only Claims. Angie has strong or (...)
Amy Lybbert
Amy joined the Missoula office of Intermountain Claims in 2023. She is an important member of our Montana workers' compensation office handling medical only claims for our insured, self-insured, and (...)
Keith O'Toole
Keith has over 30 years of experience in the Workers' Compensation industry. He specializes in handling time loss and large loss claims and has a thorough understanding of the Oregon and Washington Wo (...)
David Orton
David joined our Boise office in 2021 and came to Intermountain with several years of experience in the customer service industry. He is an Idaho licensed Workers' Compensation Examiner and Certified (...)
Michael Roberson
Michael joined the Intermountain Claims Boise office in 2021. He is an Idaho licensed Workers' Compensation Examiner handling medical and light time loss claims. In addition, Michael has several yea (...)
Vicky Roepker
Vicky joined the Boise office of Intermountain Claims in 2024 with over 17 years of experience in the workers' compensation industry, 12 of which were handling complex medical only investigations and (...)
Kyla Rude
Kyla joined the Billings office of Intermountain Claims in 2023 as a medical-only claims examiner. She works closely with our self-insured, national and regional insurance carriers, and third-party a (...)
Shannon Tamietti
Shannon joined the Missoula office of Intermountain Claims in 2019. Prior to that, she had five years of experience handling workers' compensation claims, as well as eight years of experience in huma (...)
Alie Withrow
Alie joined Intermountain Claims in 2022. She is an important member of our Idaho service team handling medical only claims for a variety of clients. Alie has solid problem solving and critical thin (...)
Ron Egland
Ron joined Intermountain Claims in 1987 and was the Property and Casualty Manager for several years in our Boise office prior to retiring in 2023 and transitioning to consulting. During his tenure, h (...)
Mark Ingersoll
Mark has over 40 years of experience as an insurance claims adjuster including over 40 years experience as a claims manager. He currently serves as a Consultant and Past President of Intermountain Cla (...)
David Ward
David has 46 years of experience as an insurance claims adjuster and claims manager. He has extensive experience in property, casualty and workers' compensation claims.
Jasen Carrier
Jasen has 24 years of experience in the insurance industry, including 14 years handling complex workers' compensation claims. His background also includes 5 years as a Claims Administrator for an Idah (...)
Casey Hepburn
Casey has 23 years of experience handling Oregon workers' compensation claims and has a fundamental understanding of the Oregon Administrative Rules. She has extensive experience handling high risk an (...)
Connie Hoffman
Connie has worked with Intermountain since we opened our office in Montana in 2002 and has over 25 years of experience handling Montana Workers' Compensation claims. Her experience supervising and han (...)
Jaimie Nolan
Jaimie is our Montana Claims Manager and has over 25 years of Montana workers' compensation claim handling experience, including 10 years as a team manager for a large national carrier.
Geesette Walters
Geesette joined the Salt Lake City office of Intermountain Claims in 1999. She has over 20 years of Utah workers' compensation claims handling experience and over five years managing our Utah Workers (...)
Frank Binkerd
Frank joined Intermountain Claims in 2008 with over 10 years of experience handling auto appraisal claims, including damage inspection, estimate preparation, and total loss evaluation. Frank also had (...)
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Intermountain Service Areas

Idaho Service Area
We provide WC and P&C services throughout all of Idaho

Montana Service Area
We provide WC services throughout all of Montana and P&C services in portions of Western Montana.

Oregon Service Area
We provide WC and P&C services in Portland, E. Oregon, and the surrounding areas

Utah Service Area
We provide WC, P&C, and O&C services throughout all of Utah

Washington Service Area
We provide WC services throughout all of Washington, P&C and O&C services in Spokane, Yakima, E. Washington, and the surrounding areas

Colorado, Nevada, and Wyoming Service Area
We provide WC Services for Colorado and P&C services for portions of Nevada and Wyoming 

See the Area Map of our service coverage.