Our Claims Professionals
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Glen Matsui
Glen has 38 years multi-line experience and has been with Intermountain Claims for 33 years. He has experience with storm duty and has an extensive background with liability investigating, automobile (...)
Dana Patterson
Dana joined the Boise office of Intermountain Claims in 2015 as a property field adjuster. Prior to being a claim adjuster, he had extensive experience in all facets of property restoration, mitigati (...)
Jeff Preston
Jeff joined Intermountain Claims in 2012 with over 14 years of experience handling property claims for national insurance companies in Utah, Wyoming and Colorado. He is well versed in all aspects of t (...)
Vince Williams
Vince joined the Twin Falls, Idaho office of Intermountain Claims in 2000 with several years of claims adjusting experience. He has expertise as a multi-line property/casualty claims adjuster and sup (...)
Andrew Woodworth
Andrew joined the Salt Lake City office of Intermountain Claims in 2023 with 15 years in the insurance industry handling commercial, liability and large loss property claims. He is able to handle all (...)
Ryan Sadler
Ryan joined Intermountain Claims in 2007 and specializes in personal and commercial property. As our Utah manager, he provides managerial support, claims expertise, and assistance to our property and (...)
Mark Gallacher
Mark joined Intermountain Claims in 2019 with over 15 years of experience in the insurance industry with 11 years as a field claims adjuster. He worked for a large national insurance carrier as a pro (...)
Cindy Weigel
Cindy joined Intermountain in 1987 and has been in the insurance industry for over 40 years. She has been a licensed multi-line insurance adjuster for over 35 years. Cindy currently serves as our Pr (...)
Linda Schneider
Linda has 33 years of experience as a registered nurse with experience in both inpatient and outpatient medical care and 27 years in the industry. She has 24 years of experience in occupational healt (...)
Nicole Wood, RN
Nici joined the Boise office of Intermountain Claims in 2011. She is a highly skilled medical nurse with extensive experience in orthopedic, neurology, and neurosurgical specialties. During her tenure (...)
Jeannette Breshears
Joining Intermountain in 2021, Jeannette brings a unique skillset as Marketing Director for Intermountain Claims. Adding to her AINS (Associate in Insurance) certification, she has over 20 years mark (...)
Cristal VanDongen
Cristal has 20 years of experience as a full time firefighter with 13 of those being on the Fire Investigation Unit. She is a Certified Fire and Explosion Investigator (CFEI), a Certified Vehicle Fire (...)
Aaron Cook
Aaron joined our IC Specialty Services team in 2023 with over 14 years of experience in public safety and investigations. His extensive experience includes firefighting, arson and bomb investigations (...)
Daren Mortenson
With over 20 years experience with the SLC Fire Department as a Fire Investigator/Inspector/Law Enforcement Officer and Operations Firefighter, Daren joined our ICI Specialty Services division in 2019 (...)
Alex VanDongen
Alex joined the Specialty Service team of Intermountain Claims in 2021. A former Military Intelligence Officer, her analytical skills are highly valued for the investigations required for fire and ex (...)
Ron Egland
Ron joined Intermountain Claims in 1987 and was the Property and Casualty Manager for several years in our Boise office prior to retiring in 2023 and transitioning to consulting. During his tenure, h (...)
Mark Ingersoll
Mark has over 40 years of experience as an insurance claims adjuster including over 40 years experience as a claims manager. He currently serves as a Consultant and Past President of Intermountain Cla (...)
David Ward
David has 46 years of experience as an insurance claims adjuster and claims manager. He has extensive experience in property, casualty and workers' compensation claims.
Jasen Carrier
Jasen has 24 years of experience in the insurance industry, including 14 years handling complex workers' compensation claims. His background also includes 5 years as a Claims Administrator for an Idah (...)
Casey Hepburn
Casey joined the Portland office in 2008 and is the Oregon/Washington Claims Manager. She has over 25 years of experience handling Oregon workers' compensation claims and has a fundamental understand (...)
Jaimie Nolan
Jaimie is our Montana Claims Manager and has over 25 years of Montana workers' compensation claim handling experience, including 10 years as a team manager for a large national carrier.
Geesette Walters
Geesette joined the Salt Lake City office of Intermountain Claims in 1999. She has over 20 years of Utah workers' compensation claims handling experience and over five years managing our Utah Workers (...)
Tina Ackerman
Tina joined the Boise office of Intermountain Claims in 2024. She currently serves as complex medical only and light time loss adjuster on the service teams she is assigned to. Tina's prior experienc (...)
David Anderson
David joined our Boise office at Intermountain Claims in 2018. He currently serves as a time-loss examiner on the service teams he is assigned. David's background is in customer service and administ (...)
Brad Armstrong
Brad joined Intermountain Claims' Boise office in 2021 with over 18 years of experience in the insurance industry and over 14 years of handling complex workers' compensation claims for a large insu (...)
Christine Barnard
Christine joined the Billings office of Intermountain Claims in 2025. She currently serves as a medical only examiner on the service teams she is assigned. Christine has excellent customer service s (...)
Madeline Braun
Madeline joined the Missoula office of Intermountain Claims in 2024 and handles medical only claims. She works closely with our self-insured clients, national and regional insurance carriers and thir (...)
Courtney Burns
Courtney joined the Boise Intermountain Claims office in 2011. She is an Idaho licensed Workers' Compensation Examiner and Certified Idaho Workers' Compensation Specialist. She specializes in medical (...)
Chris Chambers
Chris joined the Boise office of Intermountain Claims in 2023. He currently serves as a medical only examiner on the self-insured, national third-party and insurance carrier accounts he is assigned. (...)
Bernadette Contreras
Bernadette joined the Boise office of Intermountain Claims in 2023. She currently serves as the time loss and medical only examiner on the service teams she is assigned. Bernadette has a solid under (...)
Julie Evered
Julie joined the Missoula office of Intermountain Claims in 2024 and currently serves as medical only examiner on the service teams she is assigned. She works closely with our self-insured clients, a (...)
Alice Feehley
Alice joined the Boise office of Intermountain Claims in 2023 with six years of prior workers' compensation experience and handles medical only and time loss claims. She is skilled in the claims hand (...)
Kendra Gray
Kendra joined Intermountain Claims in 2016 and handles complex medical only and lost time claims. She works closely with our self-insured clients, national and regional insurance carriers and third-p (...)
Tammy Hooper
Tammy joined the Portland office of Intermountain Claims in 2017 with over 17 years in the insurance industry, two of which were with Intermountain as a Claims Assistant. She is an important part of (...)
Kellen Kinder
Kellen joined our Intermountain Boise office in 2022 and is a licensed Workers' Compensation Adjuster and Certified Idaho Workers' Compensation Specialist "Distinguished Graduate." He is a f (...)
Tamara Klepel
Tamara has extensive workers' compensation indemnity claim handling knowledge, with over 30 years of experience handling indemnity claims for national insurance carriers. As she learns the TPA busine (...)
Angela Lindsey
Angie joined the Boise office of Intermountain Claims 2003. She is currently an Idaho Licensed Worker's Compensation Adjuster specializing in the handling of Medical-Only Claims. Angie has strong or (...)
Kurtis Lysiak
Kurt joined the Boise office of Intermountain Claims in 2024. He currently serves as a medical only examiner on the service teams he is assigned. Kurt has excellent customer service skills, solid pr (...)
Keith O'Toole
Keith has over 30 years of experience in the Workers' Compensation industry. He specializes in handling time loss and large loss claims and has a thorough understanding of the Oregon and Washington Wo (...)
Michael Roberson
Michael joined the Intermountain Claims Boise office in 2021. He is an Idaho licensed Workers' Compensation Examiner handling medical and light time loss claims. In addition, Michael has several yea (...)
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Intermountain Service Areas

Idaho Service Area
We provide WC and P&C services throughout all of Idaho

Montana Service Area
We provide WC services throughout all of Montana and P&C services in portions of Western Montana.

Oregon Service Area
We provide WC and P&C services in Portland, E. Oregon, and the surrounding areas

Utah Service Area
We provide WC, P&C, and O&C services throughout all of Utah

Washington Service Area
We provide WC services throughout all of Washington, P&C and O&C services in Spokane, Yakima, E. Washington, and the surrounding areas

Colorado, Nevada, and Wyoming Service Area
We provide WC Services for Colorado and P&C services for portions of Nevada and Wyoming 

See the Area Map of our service coverage.